Privacy Policy
Effective date: August 13, 2026
Rigidized® Metals Corporation and its affiliates and subsidiaries (“Rigidized,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy (the “Policy”) explains how we collect, use, disclose, and protect information obtained through our website (the “Website”).
By using our Website, you acknowledge that you agree to and accept the terms outlined in this Privacy Policy and our Terms of Use. If you do not agree with the terms of this Privacy Policy as described below, please discontinue use of the Website.
We encourage you to read this Privacy Policy carefully to understand how we are committed to handling personal information responsibly, transparently, and in accordance with applicable law.
Information We Collect
Information You Voluntarily Provide
When you interact with us online, we may collect the following personal information through the Website:
- Contact information such as your name, address, phone number, and email address, if you provide it
- Employment information, such as application information and resume
- Any other personal information that you voluntarily provide to us
In addition to the personal information outlined above, when you interact with our Website, we may also collect the following information:
- The industry you work in, your job title, and the company and/or individual that you are requesting services on behalf of
- Project names and descriptions
We request this information, so that we may better serve you.
Information Collected Automatically
When you visit our Website, we also collect certain information automatically, including:
- Your IP address, device identifier, internet browser type and based on your use of the Website
- Certain information regarding your use of our Website through cookies and other web-based tracking technologies, including, but not limited to, performance information, navigation patterns, the pages you visit on our Website and the time you spend on each page of those pages
This information helps us improve our Website, understand visitor interests, and maintain security.
How We Use Your Information
We use information we collect to:
- Provide requested services, which may include delivering product samples
- Communicate with you regarding your inquiries and our services
- Improve and operate the Website, which may include providing you with personalized information
- Maintain Website safety and security by detecting and preventing fraud and protecting the security and integrity of our networks
- Comply with any legal obligations or requirements
We process personal information only for legitimate business purposes or as otherwise permitted by applicable law.
How Your Information Is Shared
Rigidized® does not sell your personal information.
We may share information with trusted third parties as described in this Privacy Policy, as otherwise permitted by law, and with those who assist us in operating our business, which may include the following circumstances:
- When necessary to comply with the law or to enforce our legal rights
- As required with service providers and other professional advisers, such as accountants, IT professionals, and attorneys, to support our services
- With marketing partners to assist with analytics, customer relationship management, and email communications
- To protect the safety of our customers, employees, or others
- If applicable, to a payment processor or shipping provider to fulfill your order
If Rigidized® undergoes a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
Cookies & Other Web-Based Tracking Technologies
A cookie is a small text file created by a web server that can be stored on your device for use either during a particular browsing session or a future browsing session. Types of cookies include essential, functional, performance, analytics, and/or marketing cookies. We use the information we collect from cookies, or similar web-based tracking technologies, to improve our Website and support your experience.
We may also use tracking pixels to determine what pages and content you view on the Website. Some cookies and web-based tracking technologies are necessary for the Website to function and cannot be turned off. Others that are not strictly necessary may be turned off by adjusting your browser settings. When you use our Website, information concerning how you use the Website, including its “search” function, will be sent to the third parties, such as Google, that provide analytics services through cookies used on the Website.
Pixels may also send information concerning your browsing activity to such analytics providers. By using the Website, you consent to out sharing of such information, which can include the search terms you use on the Website, with Google and other analytics providers in this manner.
Marketing Communications
If you signup to receive marketing communications, you may receive email communications from us with information about product announcements, technical resources, company news, event invitations, educational content, and industry updates.
You may unsubscribe from these communications at any time by clicking the “Unsubscribe” link at the bottom of our email communications to you. Opting out of these email communications does not affect transactional communications related to requests you initiate about the services that we provide you.
Data Retention
We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy and comply with our legal obligations, unless a longer retention period is required or permitted for legal, accounting, security, or any other legitimate business purpose. However, retention periods may vary depending on the nature of the information and any applicable legal requirements.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information we collect.
While we strive to protect your personal information using commercially reasonable security measures, we cannot guarantee the complete security of personal information collected through the Website. You are also responsible for taking reasonable steps to protect your personal information.
Your Privacy Choices
Depending on where you live, you may have the right to:
- Confirm that we are processing your data
- Access your personal information in a readily useable format
- Correct inaccurate personal information we process about you
- Request that we delete your personal information
- Object to using your personal information unless we have compelling legitimate grounds for the processing
- Restrict certain processing
- Withdraw consent where we rely on it as a legal basis for processing your personal information
- Opt out of the processing of personal information for the purpose of target advertising, sale, or profiling, if applicable
To exercise any of the rights outlined above, please contact us by emailing us at [email protected] or by mail at the address below.
We may request information necessary to verify your identity before processing your request. If we reject your request, and you disagree with our decision, you may have the right to appeal our decision.
Links to Third-Party Websites
Our Website may contain links to third-party websites, including those belonging to distributors, industry organizations, social media platforms, and other resources. These websites are operated by companies that are not affiliated with us, and they may give their own privacy policies. We encourage you to review the privacy policies of any external websites you visit.
Rigidized® is not responsible for the privacy practices, content of those third-party websites, or your use of them.
Children’s Privacy
Our Website is not directed to children, or anyone under the age of 18. We do not knowingly collect personal information from children or teenagers under the age of 18. If we learn that personal information has been collected from a child or teenager through the Website, we will take reasonable steps to delete that information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the revised Effective Date will be updated at the top of this page. Continued use of the Website following publication of an updated Privacy Policy constitutes acceptance of the revised policy. We encourage you to periodically review this Privacy Policy to stay informed.
Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us via email at [email protected], or by mail at:
Rigidized® Metals Corporation
658 Ohio Street
Buffalo, New York 14203 USA